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Our Commitment to Privacy & Transparency

Your security, privacy, and trust are our top priorities. Explore our Privacy Policy and Terms of Service to understand how we protect your data and operate responsibly.

Privacy Policy

Effective Date: 3/23/2025

Welcome to Cloken (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

1. Information We Collect

a. Information You Provide

We may collect personal information you voluntarily provide, including:

  • Name, email, phone number, or company information
  • Identity documents for verification
  • Communications with our team

b. Information We Collect Automatically

When you use our services, we automatically collect:

  • IP address, device information, and browser type
  • Usage data and interaction logs

c. Cookies and Similar Technologies

We use cookies and tracking technologies to enhance your experience. You can disable cookies via your browser settings.

2. How We Use Your Information

We use your information to:

  • Verify identity and life status
  • Provide and improve our services
  • Communicate with you (e.g., support, updates)
  • Comply with legal obligations

3. How We Share Your Information

We may share your data with:

  • Trusted service providers (e.g., hosting, analytics)
  • Legal authorities, when required

We do not sell your personal data to third parties.

4. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

5. Data Security

We use industry-standard measures to protect your information from unauthorized access, use, or disclosure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent at any time

To exercise your rights, contact us at legal@cloken.com.

7. GDPR Compliance

If you are located in the EU/EEA, we process your data based on lawful bases including your consent and our legitimate interests. You may also file a complaint with your local data protection authority.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll revise the "Effective Date" and notify users as appropriate.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: legal@cloken.com